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Quality Engineer

Troy, MI 48084

Job Number: 2157

Job Description

Centric Solutions Group places the world's best talent at industry leading companies. We specialize in hiring Technical, Professional, Mid-Management, and Executive employees. CSG and our client companies offer competitive wages and opportunities for growth and advancement for successful individuals.

About this Opportunity: Responsible for handing all customer quality claims and collaborating with cross-functional teams and manufacturing facilities. Develop and implement IATF requirements and support a compliant culture.

Responsibilities:
  • Serve as Key Advisor to the Sales Department on all quality-related matters, including customer quality manuals, PPAPs, and warranties, ensuring alignment with the company's internal policies.
  • Support organization and facilitation of quality-focused meetings, such as plant quality audits with support from plant teams.
  • Lead the management of incoming product complaints, working closely with both internal and external engineers to analyze product returned.
  • Coordinate and oversee additional testing as needed, preparing detailed analysis reports and presentations in formats that meet customer or industry standards.
  • Manage quality assurance initiatives, ensuring thorough evaluation of suspect products to verify compliance and maintain the safe supply of certified materials to customers.
  • Access and utilize HQ databases to retrieve necessary technical information.
  • Propose and implement improvements to enhance local testing capabilities.
  • Prepare for and facilitate customer and IATF audits.
  • Provide technical and quality-related training to the Sales Team to help bridge the gap between engineering and sales functions.
Job Requirements/Qualifications:
  • Bachelor’s Degree in Mechanical or Electrical Engineering or prior relevant experience may be considered
  • Technical aptitude within the Automotive Industry
  • Certified Internal Auditor is highly preferred
  • Strong knowledge of IATF, VDA, ISO 9001, and Quality processes (PPAP, APQP, Claims)
Centric Solutions Group Equal Employment Opportunity Statement: All qualified applicants will receive consideration for employment based on merit and will not be discriminated on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs. Consistent with these obligations, CSG also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.

Meet Your Talent Specialist

Cynthia Karrandja
Senior Talent and Training Manager

Cynthia Karrandja is the Senior Talent and Training Manager at Centric Solutions Group (CSG). Cynthia has worked in the service industry her entire career, from successfully managing teams at multi-national chain restaurants to becoming a member of the management team at one of the world’s largest financial institutions, excelling at talent acquisition. She has consistently held a deep passion for helping others.

Cynthia joined CSG as a Talent Specialist, learning all recruitment and account management aspects. Her attention to detail, follow-up, and creating solid relationships are key in her role as Talent Manager. She prides herself on sharing her knowledge and mentoring others; and was quickly promoted to a leadership role as Training Manager. In this role, she is responsible for overseeing the orientation process, onboarding, and training for all new and existing CSG team members. Cynthia also supports CSG’s Contract Staffing Division with extending agreements, onboarding, pre-employment screenings, and ensuring a successful candidate experience.  Cynthia collaborates with Centric’s other leaders to provide valuable input in driving the company forward.

Cynthia achieved her Bachelor’s Degree in Human Resource Development from Oakland University. She resides in Shelby Township with her family and dogs, Phineas and Milo. Cynthia enjoys volunteering with Dream Dance Co., Utica Community School Programs, Oakland University’s School of Business Achieve Program, and local charities. She also enjoys traveling, cooking, and taking care of her family.

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About Troy, MI

Ready to take your career to new heights? Discover exciting job opportunities in and around Troy, Michigan, and unlock your potential in this vibrant and dynamic region. Located in the heart of Metro Detroit, Troy offers a perfect blend of urban convenience and scenic beauty, with renowned art galleries like the Detroit Institute of Arts just a short drive away, top-tier theaters like the Fox Theatre, and thriving businesses providing ample room for professional growth. Indulge in the diverse culinary scene, including local favorites like Detroit-style pizza, and catch a game to cheer on the Detroit Lions at Ford Field or the Detroit Tigers at Comerica Park. With a plethora of parks, such as Boulan Park and Sylvan Glen Lake Park, and a strong sense of community, Troy is the ideal place to build your career and enjoy a fulfilling lifestyle.