Interview with:
Todd Hayes, General Manager – no profile
Eric Phelps, Quality Manager - https://www.linkedin.com/in/ericphelps/
Dawn McGourty, HR Manager
Responsibilities
Provide strategic direction and hands-on leadership to implement and sustain customer quality system requirements.
Champion a culture of quality, accountability, and continuous improvement across all functions.
Serve as the primary point of contact for quality related communication with customers, suppliers, and internal teams.
Ensure compliance with IATF 16949, ISO 14001:2015, and applicable customer and regulatory standards.
Develop, implement, and maintain quality policies, procedures, and systems to improve product and process performance.
Lead internal and external audits, ensuring timely and effective corrective and preventive actions.
Establish and maintain quality standards for current and new products.
Drive process control, error proofing, and inspection methods to meet design intent and customer expectations.
Analyze quality data, identify trends, and lead root cause investigations to reduce defects, scrap, and warranty exposure.
Partner with operations and engineering to implement Lean manufacturing, Six Sigma, and Kaizen initiatives.
Lead, mentor, and develop quality team members while promoting accountability and professional growth.
Allocate resources to support production, testing, and inspection requirements.
Train and coach employees on quality tools, standards, and best practices.
Act as the voice of the customer, ensuring requirements are met or exceeded.
Lead customer complaint resolution, corrective action responses, and preventive actions.
Support new product launches by validating quality systems and production readiness.
Ensure quality system activities are completed, documented, and issues resolved in a timely manner.
Maintain accurate records for audits, certifications, and key quality metrics.
Report quality performance, risks, and improvement progress to senior leadership.
Perform additional duties as needed to support business objectives.
Qualifications
Minimum five years of automotive Tier 1 management experience.
Bachelor’s degree in engineering, business, or a related field preferred.
IATF 16949 experience required, ISO 14001:2015 experience preferred.
Strong interpersonal skills with the ability to influence across all levels of the organization and with customers.
Strong analytical background with the ability to interpret and draw conclusions from complex operational and business data.
Experience leading continuous improvement, Lean, Kaizen, or Six Sigma initiatives.
Centric Solutions Group places the world's best talent at industry leading companies. We specialize in hiring Technical, Professional, Mid-Management, and Executive employees. CSG and our client companies offer competitive wages and opportunities for growth and advancement for successful individuals. About this Opportunity: Responsibilities: Job Requirements/Qualifications: Centric Solutions Group Equal Employment Opportunity Statement: All qualified applicants will receive consideration for employment based on merit and will not be discriminated on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs. Consistent with these obligations, CSG also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
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